Shipping policy
Shipping Policy
Last Updated: May 16, 2026
Thank you for shopping with Farmora. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.
Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During peak seasons or promotional sales, processing times may be slightly delayed.
Shipping Time
Estimated delivery times:
- Within West Bengal: 2–5 business days
- Across India: 4–10 business days
Delivery times may vary depending on location, courier availability, and weather conditions.
Shipping Charges
- Shipping charges are calculated at checkout based on the delivery location and product weight.
- Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order is shipped, you will receive:
- A shipping confirmation email or SMS
- Tracking details for your package
You can track your order using the courier tracking link provided.
Incorrect Address
Please ensure your shipping address and contact details are correct before placing the order.
Farmora is not responsible for:
- Delays caused by incorrect addresses
- Lost packages due to incorrect customer information
Delayed or Lost Packages
While we work with trusted courier partners, delivery delays may occasionally happen due to:
- Weather conditions
- Transport issues
- Public holidays
- Courier service disruptions
If your package is significantly delayed, contact us and we will assist you.
Damaged Packages
If your order arrives damaged:
- Take photos of the package and product immediately.
- Contact us within 48 hours of delivery.
- Include your order number and images for faster support.
International Shipping
Currently, Farmora ships only within India. International shipping may be added in the future.